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Do you have a question or concern that you would like to talk to us about? Simply send us an e-mail, using one of the addresses below: To answer a common question about some of our products: How can I buy a project which used to be available for sale here? Your product used to be sold on another site. What happened to it? On Nov 16, 2009, our existing product stock was sold to Renderosity. The news story about this can be found on our News And Stories page. Also because of this, all of our new products are for sale exclusively at Renderosity. Renderosity is uploading these products as quickly as possible and they haven't given us a specific release schedule. We ask that you please be patient, especially if your favorite product isn`t available immediately. If you need an older model, feel free to contact the Renderosity Marketplace Staff and let them know about your needs. If you're looking for a custom-built, brand-new model for your project, or if you need some developers for your project, please feel free to contact us: we'll be happy to give you a price and time estimate. To submit a customer story or project: JHoagland (jhoagland@vanishingpoint.biz) For administrative questions: Admin For general questions: JHoagland (jhoagland@vanishingpoint.biz) For marketplace or product questions: Marketplace We will do our best to answer your e-mail within one business day (but usually sooner), so don't panic if we don't reply until the next day. |
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